FAQ

Simply choose your preferred experience and submit a booking request through our website. Once we confirm availability, a deposit is required to secure your date.

All deposits are non-refundable. Your event date is not fully reserved or guaranteed until the final balance has been received in full.

Final payment is typically due prior to your event date. The remaining balance will be adjusted based on event size and service details and will be charged to the card on file, or invoiced to the email or phone number provided.

We accept all major credit and debit cards. Payments can be made securely online via invoice or payment link.

We cater a wide range of events including birthdays, weddings, corporate events, school functions, private parties, and more.

Our mobile setup is compact, but we typically require a flat, accessible area for our cart or serving station. We’ll confirm logistics with you prior to your event.

No power is required for most setups. We come fully equipped to serve.

Service time varies by package, but most events include 1–3 hours of service. Additional time can be added if needed.

We’re happy to extend service when possible. Additional time may be subject to availability and an added fee.

Wafel & Cone specializes in handcrafted ice cream sandwiches, ice cream tacos and waffle-style treats, featuring a rotating selection of flavors and toppings.

Yes! We’ll work with you to curate a menu that fits your event, including crowd favorites and seasonal options.

Yes—custom signage, branded elements, and special menu requests may be available for select events.

Unlimited servings are offered during your scheduled service window. This is typically designed to accommodate approximately 1–2 servings per guest.

We can accommodate both small gatherings and large-scale events. Guest count helps us determine staffing, service time, and setup.

Yes, we do travel! Events outside our standard service area may include a travel fee.

For outdoor events, we recommend having a backup plan such as covered or indoor space. We’ll coordinate with you ahead of time to ensure a smooth experience.

Yes. we can provide proof of insurance upon request for venues or corporate events.

Browse our event experiences and select the option that best fits your gathering. Each package is designed to be simple, flexible, and memorable.

Fill out our booking form with your event details, including date, guest count, and location. This helps us tailor the experience to your event.

Once availability is confirmed, a non-refundable deposit is required to reserve your event. Please note that your date is not fully secured until final payment has been received.

We’ll work with you to finalize flavors, service details, and any custom touches to match your vision.

We arrive early to set up and create a smooth, inviting service experience for your guests. During the service window, guests can enjoy fresh, handcrafted treats and a memorable atmosphere.

After service, we handle cleanup and breakdown so you can continue enjoying your event stress-free.

We’re more than dessert—we bring a full experience. From our mobile cart to our handcrafted treats, we create a fun, elevated atmosphere your guests will remember.